Who We Are at Ragnaro Casino
Ragnaro Casino has run under the same licence and the same team since we launched in 2017. This page sets out our ownership, our regulatory standing, our security standards and the commitments we make to every player who registers with us.
Our Story Since 2017
Why we started
We launched Ragnaro Casino in 2017 because Australian players were stuck with offshore sites that took days to pay out and buried their licence details where nobody could find them. Our founding team came from payment processing and game studio operations, so we built the platform around two priorities: fast withdrawals and a library that carries more than a headline title count.
From day one we ran our own cashier rather than renting one. That decision is the reason crypto payouts clear within 1 hour and card and e-wallet withdrawals settle inside our 0 to 24 hour window.
- 2017: platform launch under Ragnaro Gaming Ltd (Malta)
- 2026: live casino floor expanded past 350 tables with Evolution as anchor studio
- 2026: crypto support added for BTC, ETH, LTC and USDT on both deposits and withdrawals
- 2026: loyalty program rebuilt into the current 5-tier Bronze to Diamond structure
What We Run on the Platform
The numbers
Our library holds over 6,000 titles, and we do not pad it with filler. More than 5,200 are pokies, 350-plus are live dealer tables, 400-plus are table games, 150-plus carry jackpots and 30-plus are crash titles. Twenty-six studios supply the floor, from Pragmatic Play, NetEnt and Evolution through to Hacksaw, Relax Gaming, Thunderkick and Gamzix.
Banking covers PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, MiFinity and Jeton, plus Bitcoin, Ethereum, Litecoin and Tether. Deposits start at 15 AUD and withdrawals at 30 AUD, with no fees charged by us on any method.
| Category | Titles | Highlights |
|---|---|---|
| Pokies | 5,200+ | Hold and win, megaways, bonus buy |
| Live casino | 350+ | Roulette, blackjack, game shows |
| Table games | 400+ | Multiple rule variants |
| Jackpots | 150+ | Fixed and progressive pools |
| Crash | 30+ | Instant round format |
Our Licence and Regulation
Malta Gaming Authority
Ragnaro Casino operates under licence MGA/B2C/1031/2023 issued by the Malta Gaming Authority. Our parent company, Ragnaro Gaming Ltd, is registered in Malta and is the legal entity accountable for every transaction on this site. The MGA audits our game fairness, our segregated player funds and our anti-money-laundering controls on a recurring schedule.
Player funds sit in segregated accounts separate from operating capital. If the business ever failed, your balance is protected and administered independently, not treated as a company asset.
- Licence: MGA/B2C/1031/2023, Malta Gaming Authority
- Operator: Ragnaro Gaming Ltd (Malta), founded 2017
- Player balances held in segregated accounts
- RNG and payout percentages audited by independent MGA-approved testing houses
- Restricted markets enforced by geoblocking, including the USA, UK and much of western Europe
Security and Fair Play Standards
How we protect your account
All traffic between your browser and our servers runs over 256-bit TLS encryption. Passwords are stored hashed, sessions expire on inactivity, and withdrawals to new payment methods require re-verification before the first payout. Our fraud team monitors deposit and withdrawal patterns around the clock.
Fairness is auditable, not promised. Every pokie on the floor runs on a certified RNG tested by independent laboratories, and published return-to-player figures come straight from the studios. We run KYC checks, ID, proof of address and payment method verification, before any first withdrawal, and most reviews finish inside 24 hours.
- 256-bit TLS encryption on every page and transaction
- Certified RNG on all 6,000+ titles
- KYC verification on first withdrawal, usually cleared within 24 hours
- Two-step verification available on your account settings
- Crypto payouts processed within 1 hour and free of charge
Our Commitment to Responsible Play
Tools and support
We treat gambling as entertainment with a budget, and we build the tools to keep it that way. You can set deposit limits and loss limits yourself, schedule session reminders, take a cool-off period or self-exclude entirely, all from your account page without contacting support first.
Our support desk runs 24/7 by live chat and email at [email protected]. We also publish direct links to Gambling Help Online (1800 858 858) and BeGambleAware on every page of the site, because the fastest path to help should never depend on us being online.
- Self-set deposit and loss limits
- Session time reminders and cool-off periods
- Permanent self-exclusion on request
- Direct links to Gambling Help Online (1800 858 858) and BeGambleAware
- 24/7 live chat plus [email protected]
Frequently Asked Questions
Who owns Ragnaro Casino?
Ragnaro Gaming Ltd, a company registered in Malta, owns and operates Ragnaro Casino. We launched the platform in 2017.
What licence does Ragnaro Casino hold?
We operate under licence MGA/B2C/1031/2023 issued by the Malta Gaming Authority, which covers game fairness, player fund segregation and AML controls.
How long do withdrawals take?
Withdrawals are processed within 0 to 24 hours. Crypto payouts in BTC, ETH, LTC or USDT clear within 1 hour, and we charge no fees on any method.
Is Ragnaro Casino available on mobile?
Yes. The site runs as a fully optimised instant-play mobile experience on iOS and Android browsers, with no app download required.
Can Australian players access the site?
Yes, the site is built for Australian players with AUD accounts, PayID deposits and local support hours around the clock.